From sourcing and inspection to photography and listing: take a look behind the scenes at Appledoorn.
When you buy a used iPhone, you usually only see the end result: a device that is ready to use. But what actually happens before an iPhone appears in our webshop?
Today, we’d like to take you behind the scenes at Appledoorn. From arrival to online listing, every used iPhone goes through a careful process before it is offered for sale.
Step 1: The iPhone Arrives
Every used iPhone we sell starts its journey with a previous owner.
Some devices come from private individuals who sell or trade in their iPhone for a newer model. Others come from businesses that replace their devices after several years of use.
In many cases, we personally collect the devices from the seller. This allows us to meet the customer and inspect the device right away. If the distance is too great for either party, the iPhone can also be safely shipped to us.
We also regularly receive devices that are traded in for another model from our range.
This means a variety of iPhones arrive with us every week. As soon as a device arrives, our inspection process begins. Not every iPhone we receive makes it into our webshop.
Step 2: Initial Inspection
The first step is to assess the overall condition of the device.
We look at:
- Scratches and cosmetic damage
- The condition of the display
- The condition of the housing
A device may look great on the outside while still having hidden issues. That’s why we look beyond appearances alone.
Step 3: Technical Testing
After the initial inspection, we thoroughly test all major functions.
This includes:
- Battery health
- Cameras
- Face ID or Touch ID
- Speakers and microphone
- Charging port
- Wi-Fi and Bluetooth connectivity
- Buttons and sensors
All functions must work properly before the device can move on to the next stage.
Step 4: Parts Verification
Used iPhones are sometimes repaired during their lifetime. This is not a problem, provided the repair has been carried out correctly.
We carefully verify that all important components function properly and that any previous repairs were performed using genuine parts by an Apple Certified technician.
If we discover unknown or non-genuine parts, the device will not be added to our inventory. We make no exceptions to this rule.
Only devices that fully meet our quality standards move on to the next step.
Step 5: Thorough Cleaning
Before a device is photographed and listed online, it receives a thorough cleaning.
We remove dust, dirt and as many signs of previous use as possible, ensuring the device looks its best for its next owner.
Step 6: Photography and Listing
Once all inspections have been successfully completed, the device is ready to be added to our webshop.
This is where we differ from many other sellers. We do not use generic stock photos of the same model. Instead, we take our own photographs of every individual device.
This allows you to see exactly which iPhone you are buying and assess its condition yourself. Any visible signs of use are clearly shown in the photos, so there are no surprises.
We also write a detailed and honest product description, giving you a clear understanding of the device’s condition before you make a purchase.
What you see on our website is the exact device you will receive.
Not Every iPhone Makes the Cut
Perhaps the most important part of our process is that not every iPhone we receive is ultimately offered for sale.
Some devices are rejected due to technical issues or because their overall condition does not meet our standards.
This means we sometimes choose not to sell a device. We’d rather maintain our quality standards than offer products that do not meet our expectations.
Conclusion
There is far more involved in preparing a used iPhone for sale than most people realize. From the initial inspection and technical testing to photography and honest product descriptions, every step is designed to give you a clear and accurate picture of the device you’re buying.
That way, you know exactly what you’re getting and can purchase a used iPhone from Appledoorn with confidence. Devices containing unknown or non-genuine parts simply won’t be found in our inventory.